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zhang965
Neuling
Posts: 3
Joined: Fri 12. Mar 2021, 21:33

Ghost run

Hello guys,

I checked my runnalyze today, and I've found a ghost run in my account.

there is a run 2,4km located in Koukkuniemi.

But the problem it is, it's not my run, I didn't run during this week and I'm not in Koukkuniemi!There is no such run on my watch.

Is there any known bug about such problem?

Thank you in advance
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mipapo
Administrator
Posts: 1286
Joined: Mon 29. Jul 2013, 20:26
Location: Kiel
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Re: Ghost run

The likelihood of any activity going into your account that doesn't belong to you is pretty unlikely.
It can only have come to you via the Suunto Sync. I don't see anything unusual in the logs.
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Run Happy!,
Michael
P.S. Ich antworte gerne kurz und knackig ;)
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zhang965
Neuling
Posts: 3
Joined: Fri 12. Mar 2021, 21:33

Re: Ghost run

mipapo wrote: Fri 12. Mar 2021, 22:21 The likelihood of any activity going into your account that doesn't belong to you is pretty unlikely.
It can only have come to you via the Suunto Sync. I don't see anything unusual in the logs.
Thank you for your message.

But my suunto app has no such move, (my last move was last week)

Is there any possibility to get a log from your side? So that I request a help from suunto.

Thank you in advance
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mipapo
Administrator
Posts: 1286
Joined: Mon 29. Jul 2013, 20:26
Location: Kiel
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Re: Ghost run

There are no logs which could be interesting. We don't log every action
###Become a Runalyze supporter###
- Nutzerhilfe/User help -

Run Happy!,
Michael
P.S. Ich antworte gerne kurz und knackig ;)
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zhang965
Neuling
Posts: 3
Joined: Fri 12. Mar 2021, 21:33

Re: Ghost run

mipapo wrote: Sat 13. Mar 2021, 14:59 There are no logs which could be interesting. We don't log every action
hello Michael, thank you for your message,

I checked on my runalyze force update menu, there is no move on 10/03 my screenshot in attachment.

I request also suunto team to check, my page on quantified-self.io, which pushed by suunto sync as well, has no such move either.



Thanks
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mipapo
Administrator
Posts: 1286
Joined: Mon 29. Jul 2013, 20:26
Location: Kiel
Contact: Website Facebook Twitter

Re: Ghost run

As I said, I can't tell you any more about it either. Unfortunately, that's all I can do for you here.
Just delete the activity and from technical site it can't happen.
###Become a Runalyze supporter###
- Nutzerhilfe/User help -

Run Happy!,
Michael
P.S. Ich antworte gerne kurz und knackig ;)
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