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briangc
Neuling
Posts: 7
Joined: Wed 26. May 2021, 20:31

Some calendar segments refuse to sync

I've imported the history of my Garmin activity but there is a stretch from 3/3/21 to 4/26/21 to will not sync no matter how many times I try to do it. I've tried a bulk sync for that entire period, syncing one day, etc and nothing is coming in. I don't understand what I might be doing wrong, is there any troubleshooting steps I can try?
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mipapo
Administrator
Posts: 1352
Joined: Mon 29. Jul 2013, 20:26
Location: Kiel
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Re: Some calendar segments refuse to sync

Garmin has limited the usage of the API for a defined time range. So if we/you already once requested data within a time range eg. 17th march and now you are requesting 15th march - 28th march the history import will fail.

We are in a discussion with Garmin, but it seems to be without success.

I've reset the request range on our side manually and tried to force a sync for every individual day. So there should be some more data.
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briangc
Neuling
Posts: 7
Joined: Wed 26. May 2021, 20:31

Re: Some calendar segments refuse to sync

Wonderful news, looks like everything came in now. Thanks very much.

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