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Just joined, only sync'ing this month's data

Posted: Fri 1. Feb 2019, 19:41
by robdog09
I just joined and connected this to my garmin account. Its only syncing the last 4-5 weeks, although i have 2.5 years of data in Garmin. Am i missing something in the setup?

Re: Just joined, only sync'ing this month's data

Posted: Sat 2. Feb 2019, 13:52
by mipapo
Great question!

You did everything right.. The official Garmin Sync allows us only to get the latest thirty days of activities.
Look at the Synchronisation Window at RUNALYZE where you connected your Garmin account. You will find the "special tool" which is able to download the complete history into your RUNALYZE account.